Remote Computer Support

Remote Computer Support

Fast, Secure Online Computer Help

Need computer help without waiting for an on-site appointment? Computer Help Now provides professional remote computer support for home users, remote workers, and small businesses.

Using secure remote support technology, we can connect to your computer with your permission and resolve many issues while you watch.

What We Can Fix Remotely

Computer Performance Problems

  • Slow computers
  • Startup issues
  • Software crashes
  • Windows troubleshooting
  • macOS troubleshooting
  • System optimization

Email & Microsoft 365 Support

  • Outlook problems
  • Microsoft 365 setup
  • Email delivery issues
  • Shared mailbox configuration
  • Calendar synchronization
  • Account troubleshooting

Virus & Malware Removal

  • Malware infections
  • Spyware removal
  • Browser hijackers
  • Security scans
  • System cleanup
  • Security hardening

Internet & Network Troubleshooting

  • Wi-Fi issues
  • Printer connectivity
  • VPN setup
  • Remote access setup
  • Network troubleshooting

How Remote Support Works

  1. Contact Computer Help Now and describe the problem.
  2. Download our secure remote support software.
  3. A technician connects only with your permission.
  4. We diagnose and resolve the issue while keeping you informed.

Benefits of Remote Support

Faster Service

Many issues can be addressed quickly without scheduling an on-site visit.

Lower Cost

Remote support often reduces travel time and overall service costs.

Convenient

Get help from your home or office without disconnecting equipment or transporting computers.

Secure

Remote sessions are encrypted and require your authorization.

Who We Help

  • Home users
  • Small businesses
  • Remote workers
  • Nonprofits
  • Professional offices
  • Mac and Windows users

Why Choose Computer Help Now?

Over 30 Years of IT Experience

Computer Help Now brings decades of real-world IT experience to every support session.

Real Human Support

No call centers. No runaround. Just experienced support focused on solving your problem.

Mac & PC Expertise

We support Windows, macOS, Microsoft 365, email systems, networking, security, and cloud services.

Frequently Asked Questions

Is remote computer support safe?

Yes. Remote sessions are encrypted and only occur with your permission. You remain in control of your computer.

Can you work on Apple computers?

Yes. We support both Mac and Windows systems.

What if my issue cannot be fixed remotely?

If the issue requires hands-on service or hardware replacement, we will explain the next steps clearly.

Do I need special software?

No. We provide simple instructions and a secure download link when your session begins.

Ready to Get Help?

Whether you’re dealing with a slow computer, email problems, Microsoft 365 issues, malware, networking challenges, or software errors, Computer Help Now is ready to help.

Fast Response • Secure Connections • Professional Support

Start Remote Support

TUTORIALS

We're Here To Help!

Residential/Business

13 + 8 =

Office

Santa Fe, NM

Hours

M-F: 9:00 AM to 5:00 PM
Saturday: By appointment
Sunday and Holidays: Closed